Order Processing

• Processing time: 24–48 business hours after payment authorization.
• Peak events (festive sales, new collection launches, promotions) may extend processing; we will notify you of delays.
• Ensure address and contact details are accurate to avoid delays or failed deliveries.

Protective Packaging

• Garments are folded neatly and packed in tamper‑evident polybags or boxes.
• Footwear and accessories include protective wrapping and inner cushioning to prevent damage in transit.
• Premium or fragile items (e.g., jewelry, watches) are secured in padded boxes with additional outer cartons.

Shipping Options (Indicative)

• Express: 1–3 business days
• Standard: 3–7 business days
• Economy: 5–10 business days

Final transit time depends on destination, carrier capacity, and local conditions.

Tracking & Notifications

• Shipping confirmation email with tracking details after dispatch.
• Tracking typically activates within 12–24 hours after carrier scan.
• Optional SMS/email updates if subscribed.

International Shipping

• Duties, taxes, and import fees are the customer's responsibility unless stated otherwise.
• Some materials (e.g., genuine leather, exotic skins) may be restricted—verify local regulations before ordering.
• Typical transit: 7–15 business days; customs inspections may extend timelines.

Delivery Issues & Damage

• Keep packaging until items are confirmed correct and undamaged.
• If damage occurs, photograph the parcel and contents; contact the carrier within 48 hours and then contact us.
• Address errors, failed delivery attempts, or refusal may incur reship fees.

Customer Care

Company: ZENTABYTE INFOTECH PRIVATE LIMITED
Phone: +91 8750119808
Email: business@trebdzbharat.com
Address: GROUND FLOOR, G-67, PATEL NAGAR-3, NEAR TATA MOTOR, Ghaziabad, Uttar Pradesh, 201001

We strive to deliver a reliable, transparent shipping experience.